Refund policy
Return Policy For Books
We have a 30-day return policy, which means you have 30 days from date of purchase to return your item(s) on non-final sale items.
To be eligible for a return, your item(s) must be in the same condition that you received them, unworn, unused and undamaged and the package must be received by us before the 30 day period is up. If the postmarked date on your return package is past the 30 day limit and you still choose to send your item(s) to us you do so acknowledging that you are returning items that are not eligible for a refund.
Exceptions / non-returnable items
Sale items, gift cards, personalized books/signed books and customized print on demand items are final sale and not eligible for return. If you choose to return items that are an exception / non-returnable, you do so acknowledging that you will not receive a refund, nor will we be held responsible for any shipping fees you incur shipping non-refundable items back to us.
How to Return Items
If your order is eligible for return/refund based on our policy, please mail your return to:
Trish Michael
PO Box 525
Lowville, NY. 13367
Your item(s) must be shipped back to me using a trackable service, otherwise, I can not guarantee a refund. I highly recommend USPS Media Mail for books as that is the most economical and provides free tracking and delivery confirmation. You must include your name and order number in the return package in order to be eligible for return/refund.
Refunds
Once your item(s) are received back within the allotted time frame and are confirmed undamaged, a refund will be processed back to the original payment method used for the order. Please remember it can take some time for your bank or credit card company to process and post the refund after we have processed it.
Items that are received back damaged are not eligible for refund.
Return Policy For Online Courses and Reprogramming Meditations
Because you receive full access to all course materials upon purchase, course and meditation purchases are non-refundable.
